CarRecallWatch- Component
- EQUIPMENT
- Problem
- Pierce Manufacturing (Pierce) is recalling 2020 Arrow XT, Impel, and Enforcer vehicles equipped with battery-powered 3600 wireless remote controller units used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.
- Risk
- Inability to use the wireless remote controller may hinder the firefighting efforts, increasing the risk of injury.
- Remedy
- Pierce will notify owners, and dealers will return the affected controllers to Akron Brass for a software update, free of charge. The recall began on February 22, 2021. Owners may contact Pierce customer service at 1-888-974-3723.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The wireless remote controller used to aim and adjust the electric water monitor on these firefighting vehicles has a software problem. Its sleep mode is disabled, so the batteries drain faster than normal.
If the controller runs out of power, the crew may be unable to use it to direct the water stream and change the spray pattern. That could slow firefighting efforts and increase the risk of injury.
Pierce Manufacturing will notify owners. Dealers will take the affected controllers and send them to Akron Brass for a software update at no cost to you. Owners may contact Pierce customer service at 1-888-974-3723, and you can check your vehicle's VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Pierce Arrow XT | 2020 |
|---|---|
| Pierce Enforcer | 2020 |
| Pierce Impel | 2020 |