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Spartan Fire Gladiator Recall 20V812: Emergency vehicle display can lock up or fail

NHTSA campaign 20V812, reported December 28, 2020, 2 vehicles potentially affected.

What this recall means for you

The LCD display that controls emergency vehicle lighting and HVAC functions may experience low voltage spikes, which can cause it to lock up or stop working. This is due to varying electrical installations in the vehicles.

If the display locks up or becomes nonfunctional, it can delay emergency efforts and increase the risk of injury.

Owners will be notified by Marion Body Works, and dealers will replace the display free of charge. You can contact Marion Body Works customer service at 1-715-754-5261 (recall number 20V-762), and you can check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V812Marion Body Works Inc.
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Problem
Marion Body Works Inc. is recalling certain 2020 Spartan Gladiator and MetroStar vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Risk
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Remedy
Marion Body Works will notify owners, and dealers will replace the IV Standard LCD displays, free of charge. The recall began January 19, 2021. Owners may contact Marion Body Works customer service at 1-715-754-5261. Marion Body Works' number for this recall is 20V-762.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Spartan Fire Gladiator2020
Spartan Fire Metrostar2020