- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- Marion Body Works Inc. is recalling certain 2020 Spartan Gladiator and MetroStar vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
- Risk
- If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
- Remedy
- Marion Body Works will notify owners, and dealers will replace the IV Standard LCD displays, free of charge. The recall began January 19, 2021. Owners may contact Marion Body Works customer service at 1-715-754-5261. Marion Body Works' number for this recall is 20V-762.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The LCD display that controls emergency vehicle lighting and HVAC functions may experience low voltage spikes, which can cause it to lock up or stop working. This is due to varying electrical installations in the vehicles.
If the display locks up or becomes nonfunctional, it can delay emergency efforts and increase the risk of injury.
Owners will be notified by Marion Body Works, and dealers will replace the display free of charge. You can contact Marion Body Works customer service at 1-715-754-5261 (recall number 20V-762), and you can check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Spartan Fire Gladiator | 2020 |
|---|---|
| Spartan Fire Metrostar | 2020 |