- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- SVI Trucks is recalling certain 2020 Fire Rescue Trucks equipped with Weldon V-MUX Vista IV displays. The lighting and HVAC display may lock up affecting functions like the back up camera, emergency warning lights, or patient care devices depending on the application.
- Risk
- If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of an injury.
- Remedy
- SVI Trucks will notify owners, and dealers will repair or replace the IV Standard LCD displays, free of charge. The recall began December 20, 2020. Owners may contact SVI Trucks customer service at 1-888-784-1112. SVI Trucks' number for this recall is 20E078.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2020 fire rescue trucks have Weldon V-MUX Vista IV displays that may lock up or stop working. The lighting and HVAC display can freeze, which may disable functions such as the backup camera, emergency warning lights, or patient care devices, depending on how the truck is equipped.
If the LCD display locks up or stops functioning, emergency response can be delayed, which increases the risk of injury. Owners should check whether their truck is covered and contact SVI Trucks customer service at 1-888-784-1112 (recall number 20E078).
SVI Trucks will notify owners, and authorized dealers will repair or replace the IV Standard LCD displays at no cost to the owner. You can also check your vehicle identification number (VIN) for any open recalls.
Official recall notice
Affected vehicles
| SVI Trucks SVI Trucks | 2020 |
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