- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE; ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
- Problem
- Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
- Risk
- A loss of drive power can increase the risk of a crash.
- Remedy
- Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The DC-DC converter in these hybrids may shut down, which can stop the 12-volt battery from recharging. If that happens, the vehicle can lose drive power.
A sudden loss of drive power can increase the risk of a crash. Owners should be aware of this risk, especially when driving in traffic or at higher speeds.
Honda will notify affected owners, and authorized dealers will update the power converter unit (PCU) software at no cost. Owners can contact Honda customer service at 1-888-234-2138. You can also check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Honda Accord Hybrid | 2020 |
|---|---|
| Honda CR-V Hybrid | 2020 |
| Honda Insight | 20202021 |