CarRecallWatch- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- Rosenbauer America (Rosenbauer) is recalling certain 2018-2021 Commander, 2020 Warrior, 2020-2021 Commercial, and 2020 Avenger vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
- Risk
- If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
- Remedy
- Rosenbauer will notify owners, and dealers will repair or replace the IV Standard LCD displays, free of charge. The recall March 3, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer's number for this recall is 20E-078.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain emergency vehicles have Weldon V-Mux Vista IV Standard LCD displays that control emergency lighting and HVAC functions. Low voltage spikes, which can vary with each vehicle's electrical installation, may cause the display to lock up or stop working.
If the display becomes locked up or nonfunctional, the driver may be unable to operate emergency lighting or other controls when needed. This can delay emergency response efforts and increase the risk of injury.
Rosenbauer will notify owners, and authorized dealers will repair or replace the Vista IV Standard LCD displays free of charge. Owners can contact Rosenbauer customer service at 1-651-462-1000 (recall number 20E-078), and can check their VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Rosenbauer Avenger | 2020 |
|---|---|
| Rosenbauer Commander | 2018201920202021 |
| Rosenbauer Warrior | 2020 |