CarRecallWatch- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- Spartan Fire, LLC (Spartan Fire) is recalling certain 2019-2021 Gladiator and MetroStar vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
- Risk
- Operator of vehicle may not be able to read the LCD screen and may not be able to use buttons or both unless they reset the power. If the LCD display appears blank, emergency personnel may not have immediate access to the functions and controls operated by the LCD screen which could delay emergency operations, increasing the risk of injury.
- Remedy
- Spartan Fire will notify owners, and dealers will replace the unit or apply a retrofit remedy, free of charge. The recall began December 23, 2020. Owners may contact Spartan Fire customer service at 1-517-543-6400.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The LCD display that controls emergency vehicle lighting and HVAC functions may experience low voltage spikes, causing the screen to lock up or stop working. The operator may be unable to read the screen or use its buttons unless the power is reset.
If the display appears blank, emergency personnel may not have immediate access to the lighting and other controls, which could delay emergency operations and increase the risk of injury.
Spartan Fire will notify owners, and authorized dealers will replace the unit or apply a retrofit remedy at no cost. The recall began December 23, 2020. Owners can contact Spartan Fire customer service at 1-517-543-6400 and should check their VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Spartan Fire Gladiator | 201920202021 |
|---|---|
| Spartan Fire Metrostar | 201920202021 |