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Infiniti M56 Recall 20V755: Driveshaft May Break, Causing Loss of Power or Rollaway

NHTSA campaign 20V755, reported December 7, 2020, 2,708 vehicles potentially affected.

What this recall means for you

Certain Infiniti M56, M35 Hybrid, and Q70 vehicles from 2011 to 2014 may have a driveshaft that can break. A broken driveshaft can cause a sudden loss of propulsion, which raises the risk of a crash. It can also disable the parking brake, which raises the risk of the vehicle rolling away and causing injury.

Infiniti will notify affected owners, and authorized dealers will replace the driveshaft at no cost to you. The recall began February 5, 2021. If you own one of these vehicles, contact Infiniti customer service at 1-800-662-6200 and check your VIN for open recalls.

Until the driveshaft is replaced, be alert for unusual noises or vibrations from underneath the vehicle, and schedule the free repair as soon as possible.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V755Nissan North America, Inc.
Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Problem
Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.
Risk
A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.
Remedy
Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Infiniti M35 Hybrid20122013
Infiniti M56201120122013
Infiniti Q702014
Infiniti Q70 Hybrid2014