CarRecallWatch- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.
- Risk
- A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.
- Remedy
- E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The LCD display that controls emergency vehicle lighting and HVAC functions may experience low voltage spikes. These spikes can cause the display to lock up or stop working altogether.
A locked or non-functional display can delay emergency response efforts, which increases the risk of injury. Owners should not wait to have this addressed.
The repair is free. Dealers will replace the display or apply a retrofit remedy at no charge. Owners can contact E-One customer service at 1-352-237-1122 for more information, and should check their vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| E-One Commercial | 20202021 |
|---|---|
| E-One Cyclone II | 20192020 |
| E-One Cyclone N | 2020 |
| E-One Quest II | 2020 |
| E-One Typhoon | 2020 |
| E-One Typhoon N | 2020 |