CarRecallWatch- Component
- ELECTRICAL SYSTEM
- Problem
- Halcore Group, Inc. (Halcore) is recalling certain 2020 Horton Emergency Vehicles Type I and III and ambulances equipped with Weldon i4G Vivtech Displays. The processor that runs the display may stop functioning without warning, causing items operated through the control panel to not function.
- Risk
- If the control panel stops functioning, a delay in emergency services may occur, increasing the risk of injury.
- Remedy
- Halcore will notify owners, and dealers will inspect and repair the i4G Vivtech rear and/or front display within the serial number range, free of charge. The recall began December 8, 2020. Owners may contact Halcore customer service at 1-800-447-0343.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The display processor that runs the control panel on certain 2020 Horton Type I and Type III emergency vehicles and ambulances, which use Weldon i4G Vivtech displays, may stop working without warning. When this happens, equipment operated through the control panel may not function.
If the control panel stops working, emergency services may be delayed, which could increase the risk of injury. Owners should watch for any loss of control panel function and check whether their vehicle is affected.
The repair is free. Halcore Group, Inc. will notify owners, and an authorized dealer will inspect and repair the i4G Vivtech rear and/or front display within the affected serial number range. The recall began December 8, 2020. For questions, contact Halcore customer service at 1-800-447-0343, and check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Horton Type I | 2020 |
|---|---|
| Horton Type III | 2020 |