- Component
- AIR BAGS:FRONTAL; STEERING:COLUMN
- Problem
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
- Remedy
- Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some steering columns in these vehicles may have damaged breakaway pins, which are meant to absorb energy during a crash. This could affect how the driver's frontal airbag performs in a collision, and the vehicles do not meet Federal Motor Vehicle Safety Standard 208 for occupant crash protection.
If the airbag does not work as designed in a crash, the risk of injury to the driver increases. Toyota will notify affected owners, and authorized dealers will replace the steering column at no cost to you.
If you own one of these vehicles, contact Toyota customer service at 1-800-331-4331 and check your VIN for open recalls. Quote Toyota's recall numbers 20TB17 or 20TA17 when you call.
Official recall notice
Affected vehicles
| Toyota Avalon | 20202021 |
|---|---|
| Toyota Avalon Hybrid | 2020 |
| Toyota RAV4 | 2020 |
| Toyota RAV4 Hybrid | 2020 |