- Component
- EQUIPMENT
- Problem
- Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.
- Risk
- Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.
- Remedy
- Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some motorhomes may have a fresh water tank bracket that can shift side to side when the vehicle is driven with the fresh water tank partially filled. This movement can chafe the chassis wire harness, causing the tail lights to stop working.
With the tail lights out, the vehicle is harder for other drivers to see, which increases the risk of a crash. If you own an affected vehicle, contact Triple E customer service at 1-877-992-9906 to confirm your coverage. Triple E will notify owners directly, and the remedy is an additional bracket installed at no cost by an authorized dealer.
You can also check your vehicle identification number (VIN) for any open recalls through the NHTSA website, and schedule the free repair as soon as possible.
Official recall notice
Affected vehicles
| Triple E Serenity | 201820192020 |
|---|---|
| Triple E Unity | 2018201920202021 |