- Component
- EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
- Problem
- Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
- Risk
- A gas leak can increase the risk of a fire.
- Remedy
- Newmar will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 18, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 20E 071.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain motorhomes equipped with a Dometic 3-burner cooking stove may have a saddle valve securing bolt that was overtightened during assembly. This can damage the O-ring seal and cause a continuous gas leak from the stove.
A gas leak creates a risk of fire. Owners should stop using the stove if they smell gas and contact the manufacturer or an authorized dealer.
The remedy is free. Dealers will install a repair kit that includes gaskets, washers, thread locker bolts and two round orange labels. Owners can contact Newmar customer service at 1-800-731-8300 (recall number 20E 071), and should check their VIN for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Newmar BAY Star | 20192020 |
|---|---|
| Newmar BAY Star Sport | 2021 |
| Newmar Canyon Star | 2020 |
| Newmar Dutch Star | 2020 |
| Newmar Kountry Star | 2020 |
| Newmar Super Star | 2020 |
| Newmar Ventana | 20192020 |
| Newmar Ventana LE | 2019 |