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Keystone Outback Recall 20V715: Frame Rail Can Buckle, Risking Trailer Failure and Crash

NHTSA campaign 20V715, reported November 18, 2020, 1,296 vehicles potentially affected.

What this recall means for you

Certain 2019-2021 Keystone Outback 335CG and 340BH recreational trailers may have inadequate support for the frame rail where the draw bar attaches. This can allow the frame rail to buckle.

A buckled frame may fail, which increases the risk of a crash. If you own an affected trailer, do not ignore this recall. Keystone will notify owners, and authorized dealers will add reinforcement plates to the existing frame at no cost to you. Check your vehicle identification number (VIN) for open recalls, and contact Keystone customer service at 1-866-425-4369 with questions (recall number 20-391).

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V715Keystone RV Company
Component
STRUCTURE:FRAME AND MEMBERS
Problem
Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
Risk
A buckled frame may fail and increase the risk of a crash.
Remedy
Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Keystone Outback201920202021