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Ford Explorer Recall 20V693: Drive shaft may fracture, risking rollaway or fire

NHTSA campaign 20V693, reported November 10, 2020, 10,905 vehicles potentially affected.

What this recall means for you

Certain vehicles with a 2.0L or 3.3L engine, a 10-speed automatic transmission, and the All Wheel Drive package may have a drive shaft that can fracture along its weld seam. A fractured or deformed drive shaft can lose its connection between the transfer case and rear axle, leading to a loss of drive or a rollaway when the vehicle is in Park. The shaft can also deform and separate from the driveline and contact the fuel tank, which can cause fuel leaks and increase the risk of fire. Either condition can increase the risk of a crash.

Dealers will inspect the drive shaft label and replace the drive shaft as necessary, free of charge. Owners will be notified by Ford. If you have questions, contact Ford customer service at 1-866-436-7332 and reference recall number 20S65. You can also check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V693Ford Motor Company
Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Problem
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.
Risk
Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.
Remedy
Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Ford Explorer2020
Lincoln Aviator2020