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Triple E RV Wonder Recall 20V677: Excess voltage can overheat electrical control unit and cause fire

NHTSA campaign 20V677, reported November 3, 2020, 143 vehicles potentially affected.

What this recall means for you

The electronic control center (Multiplex G9) in certain motorhomes can fail if it receives excessive voltage. This failure can cause the unit to overheat.

Overheating from excessive voltage increases the risk of a fire. Owners should take this recall seriously and contact the manufacturer or an authorized dealer as soon as possible.

The repair is free. Authorized dealers will install a protection module on the G9 system at no cost. Owners can contact Triple E customer service at 1-800-447-0343 (recall number CA#9830-1), and should also check their vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V677Triple E Recreational Vehicles
Component
ELECTRICAL SYSTEM; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Problem
Triple E Recreational Vehicles (Triple E) is recalling certain 2019-2020 Wonder W24FTB, W24RTB, and W24MB motorhomes. The Multiplex G9 electronic control center can fail if excessive voltage is applied.
Risk
Excessive voltage can cause overheating, increasing the risk of a fire.
Remedy
Triple E will notify owners, and dealers will install a protection module on the G9 system, free of charge. The recall began November 26, 2020. Owners may contact Triple E customer service at 1-800-447-0343. Triple E's number for this recall is CA#9830-1.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Triple E RV Wonder20192020