CarRecallWatch- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:INVERTER
- Problem
- Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
- Risk
- If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.
- Remedy
- Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2020-2021 Keystone Cougar trailers equipped with the Off the Grid (OTG) Solar package may have had their inverter wired incorrectly. When the inverter is turned on, it can energize the shore power connection, which increases the risk of injury.
If you own an affected trailer, Keystone will notify you directly. Authorized dealers will test the inverter's function and rewire it as needed, at no cost to you. You can also contact Keystone customer service at 1-866-425-4369 and reference recall number 20-389. Check your vehicle identification number (VIN) for any open recalls to confirm whether your trailer is involved.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Keystone Cougar | 20202021 |
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