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Audi Q7 Recall 20V658: C-Pillar Padding May Not Protect Head in a Crash

NHTSA campaign 20V658, reported October 27, 2020, 94,144 vehicles potentially affected.

What this recall means for you

The padding on the C-pillar, the rear roof support beside the rear seats, may not absorb enough impact in a crash. If an occupant is not wearing a seat belt, their head could strike this padding and face a greater risk of injury.

Audi will notify affected owners, and authorized dealers will replace the deformation element on the C-pillars at no cost. The recall began November 17, 2020. To see whether your vehicle is included, check your VIN for open recalls on NHTSA's website, and contact Audi customer service at 1-800-253-2834 with questions about this recall.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V658Volkswagen Group of America, Inc.
Component
STRUCTURE:BODY:ROOF AND PILLARS
Problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Risk
In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Remedy
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Audi Q7201820192020