- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLC300, GLC350e, GLC43 AMG, and GLC63 AMG vehicles. The power steering control unit wiring harness may have been damaged during the production process, possibly resulting in a loss of power steering assist or an electrical short-circuit.
- Risk
- A loss of power steering assist can increase the risk of a crash. Additionally, If the wiring harness short-circuits, there is an increased risk of a fire.
- Remedy
- MBUSA will notify owners, and dealers will inspect the wiring harness, and replace it if necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The power steering control unit wiring harness may have been damaged during production. This can cause a loss of power steering assist, making the vehicle harder to steer, or an electrical short-circuit that increases the risk of a fire.
A loss of power steering assist can increase the risk of a crash, and a short-circuit in the harness raises the risk of fire. Owners should take this recall seriously.
Mercedes-Benz will notify affected owners, and authorized dealers will inspect the wiring harness and replace it if necessary, free of charge. To check whether your vehicle is included, contact Mercedes-Benz USA customer service at 1-800-367-6372 (recall number 2020110012), and check your VIN for open recalls.
Official recall notice
Affected vehicles
| Mercedes-Benz AMG GLC43 | 2020 |
|---|---|
| Mercedes-Benz AMG GLC63 | 2020 |
| Mercedes-Benz GLC 300 | 2020 |
| Mercedes-Benz GLC 350 E | 2020 |