CarRecallWatch- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- Braun Ambulances (Braun) is recalling certain 2019 Chief XL Type I and 2019-2020 Chief XL Type III, 2018-2020 Express Plus Type I and 2019 Express Type III, Liberty Type I, Raider Type I and Super Chief ambulances. The lighting and HVAC display may lock up affecting functions like the back up camera, emergency warning lights, or patient care devices depending on the application.
- Risk
- The vehicle operator may not be able to read the LCD screen or use the buttons or both. If the LCD display appears blank, emergency personnel may not have immediate access to the functions and controls operated by the LCD screen which could delay emergency operations, increasing the risk of injury to a patient or increase the risk of a crash.
- Remedy
- Braun will notify owners and dealers will remove the defective Vista IV and replace with a new Vista IV, free of charge. The recall began December 18, 2020. Owners may contact Braun Ambulance customer service at 1-877-344-9990.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain Braun ambulances have a display unit (Vista IV) that can lock up. When this happens, the LCD screen may appear blank or may not respond to button presses, which can affect functions such as the back-up camera, emergency warning lights, or patient care devices, depending on how the vehicle is equipped.
If the screen is blank or unresponsive, the operator may not have immediate access to controls run through the display. This could delay emergency operations and increase the risk of injury to a patient or of a crash.
The remedy is free. Braun will notify owners, and authorized dealers will remove the defective Vista IV display and install a new one at no cost. Owners can contact Braun Ambulance customer service at 1-877-344-9990, and should check their vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle