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Heartland Milestone Recall 20V643: Outriggers Can Bend, Hurting Handling and Raising Crash Risk

NHTSA campaign 20V643, reported October 19, 2020, 104 vehicles potentially affected.

What this recall means for you

Certain 2019-2020 Milestone fifth-wheel trailers may have outriggers that bend when loaded inside the rear storage area. A bent outrigger can affect how the trailer handles, which increases the risk of a crash.

If you own an affected trailer, Heartland will notify you directly, and an authorized dealer will reinforce the frame at no cost to you. The recall began December 4, 2020. You can contact Heartland customer service at 1-877-262-8032 for more information.

You should also check your trailer's VIN for open recalls to confirm whether this repair applies to your unit.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V643Heartland Recreational Vehicles, LLC
Component
STRUCTURE
Problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2020 Milestone fifth-wheel trailers. The outriggers may bend due to loading within the rear storage area.
Risk
If the outriggers bend, it can negatively affect vehicle handling, increasing the risk of a crash.
Remedy
Heartland will notify owners, and dealers will reinforce the frame, free of charge. The recall began December 4, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Heartland Milestone20192020