CarRecallWatch- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
- Problem
- Zero Motorcycle Inc. (Zero) is recalling certain 2021 SR, S, DSR, DS, FX, and FXS motorcycles. The DC-DC converter has an insufficient power output margin to operate the anti-lock braking system (ABS), instruments, lights, indicators, and any accessories that are connected to the accessory outlet at once.
- Risk
- The DC-DC converter can shut off when its power capacity is exceeded, shutting off the ABS, instruments, and lights, increasing the risk of a crash.
- Remedy
- Zero will notify owners, and dealers will replace the DC-DC converter, free of charge. The recall began October 26, 2020. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-021-019.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The DC-DC converter in these motorcycles may not have enough power output to run the anti-lock braking system (ABS), instruments, lights, indicators, and any accessories plugged into the accessory outlet all at once. When the converter's power capacity is exceeded, it can shut off, which also cuts power to the ABS, instruments, and lights.
Losing ABS, the instruments, and the lights while riding raises the risk of a crash. Owners should be aware of this risk, especially when using accessories on the outlet.
Zero Motorcycle Inc. will notify owners, and authorized dealers will replace the DC-DC converter free of charge. You can contact Zero customer service at 1-888-841-8085 (recall number SV-ZMC-021-019). You can also check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Zero DS | 2021 |
|---|---|
| Zero DSR | 2021 |
| Zero FX | 2021 |
| Zero FXS | 2021 |
| Zero S | 2021 |
| Zero SR | 2021 |