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Harley-Davidson/Livewire ELW (Livewire) Recall 20V624: Motorcycle may shut down and fail to restart, raising crash risk

NHTSA campaign 20V624, reported October 8, 2020, 1,012 vehicles potentially affected.

What this recall means for you

A software issue in the onboard charging system can cause the electric powertrain to unexpectedly shut down and then fail to restart. Losing propulsion without the ability to restart while riding can increase the risk of a crash.

Harley-Davidson will notify owners, and an authorized dealer will update the onboard charging (OBC) software at no cost to the owner. Owners can contact Harley-Davidson customer service at 1-800-258-2464 for more information.

If you own a 2020 LiveWire, check your vehicle identification number (VIN) for open recalls and schedule the free software update with an authorized dealer.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V624Harley-Davidson Motor Company
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
Problem
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2020 LiveWire (ELW) motorcycles. The electric vehicle powertrain may unexpectedly shut down and not restart, due to a software issue in the Onboard Charging (OBC) system.
Risk
An unexpected loss of propulsion without the ability to restart may increase the risk of a crash.
Remedy
Harley-Davidson will notify owners, and dealers will update the OBC software, free of charge. The recall began October 19, 2020. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0176.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Harley-Davidson/Livewire ELW (Livewire)2020