- Component
- VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
- Problem
- Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- Missing driver side mirror glass reduces visibility and increases the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The driver side exterior mirror glass on certain 2020 Ram 1500 and 2500 trucks can come loose from its backing plate. When this happens, the mirror no longer gives a reflective view, so the driver loses visibility behind and beside the vehicle. The vehicles also do not meet federal rear visibility requirements.
Reduced rear and side visibility raises the risk of a crash, especially when changing lanes, backing up, or merging. If you own one of these trucks, check whether it is affected and avoid relying on a mirror that is loose or missing its reflective surface.
The repair is free. Dealers will replace the driver side mirror glass at no cost to you. Owners may also contact FCA US customer service at 1-800-853-1403 (Chrysler recall number W70). You can check your VIN for open recalls on this vehicle at any time.
Official recall notice
Affected vehicles
| RAM 1500 | 2020 |
|---|---|
| RAM 2500 | 2020 |