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Mercedes-Benz C 300 Recall 20V608: Center console lid may open in a rear-end crash

NHTSA campaign 20V608, reported October 2, 2020, 7 vehicles potentially affected.

What this recall means for you

The center console lock on certain 2019 Mercedes-Benz C 300 vehicles may not lock properly. Because of this, the vehicle does not fully meet Federal Motor Vehicle Safety Standard 201, which covers occupant protection in interior impacts.

If the vehicle is struck from behind, the center console lid could open. An open lid raises the risk of injury to occupants during a crash.

Mercedes-Benz USA will notify owners. Authorized dealers will inspect the center console storage compartment and replace it if necessary, at no cost to you. To learn about the repair, call Mercedes-Benz USA customer service at 1-800-367-6372 (recall number 2020100006). You can also check your vehicle's VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V608Mercedes-Benz USA, LLC.
Component
LATCHES/LOCKS/LINKAGES
Problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 vehicles. The center console lock-system might not lock properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
Risk
In the event of a rear-end crash, the center console lid may open, increasing the risk of injury to occupants.
Remedy
MBUSA will notify owners, and dealers will check the center console storage compartment, and replace it, if necessary, free of charge. The recall began October 30, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100006.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz C 3002019