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Mercedes-Benz GLC 350 E Recall 20V607: High-voltage wiring can fail and stall the car

NHTSA campaign 20V607, reported October 2, 2020, 7 vehicles potentially affected.

What this recall means for you

The high-voltage wiring harness shield in certain hybrid vehicles may not withstand the electrical loads produced under some driving conditions. This can cause an electrical malfunction that stalls the vehicle.

A sudden stall can increase the risk of a crash, especially when driving at speed or in traffic. Watch for warning messages on the dashboard and have the vehicle checked promptly if you experience any unexpected loss of power.

Mercedes-Benz USA will notify owners, and authorized dealers will replace the high-voltage wiring harness free of charge. You can contact Mercedes-Benz USA customer service at 1-800-367-6372 with questions. You can also check your VIN for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V607Mercedes-Benz USA, LLC.
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES
Problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLC 350e hybrid electric vehicles. The high-voltage wiring harness shield may not withstand the electrical loads produced under certain driving conditions, possibly causing an electrical malfunction and resulting in a stall.
Risk
A vehicle stall can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the high-voltage wiring harness, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110008.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz GLC 350 E2020