CarRecallWatch- Component
- ELECTRICAL SYSTEM:IGNITION:SWITCH; ENGINE
- Problem
- Volvo Bus Corporation (Volvo Bus) is recalling certain 2020 9700 buses. The driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing.
- Risk
- An engine that can be started while being worked on increases the risk of injury to the service technician.
- Remedy
- Volvo Bus will notify owners, and will provide a service document describing how to connect and upload the new engine software, free of charge. The recall began November 6, 2020. Owners may contact Volvo Bus customer service at 1-800-463-7738. Volvo Bus's number for this recall is SR20-87.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2020 buses may allow the engine to be started even when the starter disabling switch in the engine compartment has been activated, such as during servicing. The engine can be started while a technician is working on the bus.
An engine that can start while it is being serviced increases the risk of injury to the service technician. Owners will be notified by Volvo Bus, which will provide a service document explaining how to connect and upload new engine software. The software update is free of charge. You can contact Volvo Bus customer service at 1-800-463-7738 with questions about this recall, referenced as SR20-87.
The repair is free at an authorized dealer. Check your vehicle identification number (VIN) for open recalls to confirm whether your bus is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Volvo Bus 9700 | 2020 |
|---|