- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
- Problem
- Shyft Group (Shyft) is recalling certain 2015-2019 Utilimaster Ram ProMaster fleet vehicles. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
- Risk
- The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
- Remedy
- Shyft will notify owners, and FCA dealers will replace the transmission shift cable, free of charge. The recall began December 21, 2020. Owners may contact Shyft Group at 1-800-582-3454. Shyft Group's number for this recall is 20-08.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The transmission shifter cable in certain 2015-2019 Utilimaster RAM ProMaster fleet vehicles may separate from the transmission. When this happens, the vehicle may not shift into the gear the driver selects, and the gear shift lever may not match the transmission's actual gear.
Because the driver may not know the true gear position, the vehicle can move unintentionally, which increases the risk of a crash.
The remedy is free. Shyft Group will notify owners, and FCA dealers will replace the transmission shift cable at no charge. Owners can contact Shyft Group at 1-800-582-3454 and can check their VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Utilimaster RAM Promaster | 20152016201720182019 |
|---|