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Jaguar XJ Recall 20V557: Front Airbags May Not Deploy Properly in a Crash

NHTSA campaign 20V557, reported September 12, 2020, 12 vehicles potentially affected.

What this recall means for you

Certain Jaguar XJ vehicles from model years 2010, 2011 and 2017 have restraint control module software that may cause the frontal air bags to deploy improperly in a frontal impact crash.

Improper frontal airbag deployment increases the risk of injury to occupants in a crash. Owners should take this recall seriously and schedule the repair as soon as possible.

The repair is free. Jaguar will notify owners, and an authorized Jaguar dealer will update the restraint control module software at no cost. To check whether your vehicle is affected, enter your VIN at NHTSA's recall lookup or contact Jaguar customer service at 1-800-369-1000 (Jaguar recall number H294).

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V557Jaguar Land Rover North America, LLC
Component
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE; AIR BAGS:FRONTAL
Problem
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
Risk
Failure of the air bags to deploy properly increases the risk of injury in a crash.
Remedy
Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Jaguar XJ201020112017