CarRecallWatch- Component
- ELECTRICAL SYSTEM
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.
- Risk
- A damaged circuit board could increase the risk of a fire.
- Remedy
- Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903518.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The electronic control center circuit board in these motorhomes can be damaged by voltages above 17 volts. When the board is damaged, the components on it can also be harmed.
A damaged circuit board can increase the risk of a fire. If you own one of the affected motorhomes, contact Jayco customer service at 1-800-517-9137 and check your vehicle identification number (VIN) for open recalls.
The remedy is free: an authorized dealer will install an additional circuit module on the existing component board to provide over-current protection. Jayco will also notify owners directly.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Entegra Reatta | 20192020 |
|---|---|
| Entegra Reatta XL | 2020 |
| Jayco Embark | 20192020 |