- Component
- POWER TRAIN:AXLE ASSEMBLY; SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
- Problem
- E-One Incorporated (E-One) is recalling certain 2018-2020 Cyclone 2 and Typhoon ambulances. The lower shock mount bracket may cause the U-bolts to bind and break, possibly preventing the rear axle from remaining secured.
- Risk
- The unsecured rear axle may shift sideways, resulting in loss of control of the vehicle, thereby increasing the risk of crash.
- Remedy
- E-One has notified owners, and dealers replace any of the affected lower shock mount brackets, free of charge. The recall began September 21, 2020. Owners may contact E-One customer service at 1-888-237-1751.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The lower shock mount bracket can cause the U-bolts that hold the leaf springs to the rear axle to bind and break. If that happens, the rear axle may not stay secured and can shift sideways.
A shifting rear axle can cause the driver to lose control of the vehicle, which raises the risk of a crash. Owners should take the vehicle to an authorized dealer as soon as possible for the recall repair.
Dealers will replace any affected lower shock mount brackets free of charge. You can also check your VIN for open recalls and contact E-One customer service at 1-888-237-1751 for more information.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| E-One Cyclone II | 201820192020 |
|---|---|
| E-One Typhoon | 201820192020 |