CarRecallWatch- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Problem
- Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
- Risk
- Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
- Remedy
- Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The instrument panel brightness on these motorhomes cannot be adjusted. Because the display can be too bright, it may cause glare while driving at night. The vehicles therefore do not meet Federal Motor Vehicle Safety Standard 101, which covers controls and displays.
Glare can reduce the driver's view of the road, which increases the risk of a crash. Owners should be careful when driving at night and take extra care if the instrument panel seems too bright.
Newmar will notify owners, and dealers will update the software and processor as needed at no cost. The recall began October 21, 2020. You can contact Newmar customer service at 1-800-731-8300, and you should check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Newmar Dutch Star | 2019 |
|---|---|
| Newmar Essex | 20182019 |
| Newmar London Aire | 2019 |
| Newmar Mountain Aire | 2019 |
| Newmar New Aire | 20182019 |
| Newmar Ventana | 2019 |