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Fccc XCM Recall 20V485: Dashboard Brightness Can't Be Adjusted, Raising Night Glare Risk

NHTSA campaign 20V485, reported August 14, 2020, 1,715 vehicles potentially affected.

What this recall means for you

The instrument panel on these vehicles has a brightness setting that cannot be adjusted. At night, the panel can be too bright, which may cause glare and make it harder to see the road.

Reduced visibility of the road increases the risk of a crash. The vehicles also fail to meet Federal Motor Vehicle Safety Standard 101, which covers controls and displays.

The repair is free. Daimler Trucks North America will notify owners, and dealers will update the software and processor as needed at no charge. Owners can call DTNA customer service at 1-800-547-0712, and should check their VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V485Daimler Trucks North America LLC
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis XCL, XCP, XCR and XCS and 2015-2019 Custom Chassis XCM vehicles. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk
Glare can reduce the driver's visibility of the road, thus increasing the risk of a crash.
Remedy
DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-859.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Fccc XC-L20182019
Fccc XC-P20182019
Fccc XCM20152016201720182019
Fccc XCR20182019
Fccc XCS20182019