CarRecallWatch- Component
- AIR BAGS; ELECTRICAL SYSTEM:WIRING; SEATS
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
- Risk
- If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
- Remedy
- Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2020-2021 Jayco and Entegra motorhomes built on Sprinter chassis with swivel front seats may have had the seat wiring harnesses routed incorrectly. The harnesses could become jammed and damaged inside the swivel seat frames.
If the harness is damaged, the side air bag within the seat may deploy unexpectedly or fail to deploy as designed in a crash, raising the risk of injury to occupants.
The repair is free. Mercedes-Benz Sprinter dealers will inspect the wiring routing for both front seats and repair it, adding clips or cable ties as needed. Jayco will notify owners, and you can call Jayco customer service at 1-800-517-9137. You can also check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Entegra Qwest | 20202021 |
|---|---|
| Jayco Melbourne | 20202021 |
| Jayco Melbourne Prestige | 20202021 |