- Component
- AIR BAGS; ELECTRICAL SYSTEM:WIRING; SEATS
- Problem
- Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
- Risk
- If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
- Remedy
- Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2020 and 2021 Thor Motor Coach motorhomes built on Sprinter Van chassis, equipped with swivel front seats, may have front seat wiring harnesses routed incorrectly. The harnesses could become jammed and damaged inside the swivel seat frames.
If the wiring harness is damaged, the side airbag within the seat may deploy unintentionally, or it may not deploy as designed in a crash, which increases the risk of injury to occupants.
Owners will be notified by Thor. Mercedes-Benz dealers will inspect the wiring harness routing for both front seats and repair it, adding clips or cable ties as needed, at no charge. Contact Thor customer service at 1-877-855-2867 or Mercedes-Benz customer service at 1-877-762-8267, using Thor recall number RC000200. Check your VIN for open recalls to confirm whether your vehicle is affected.