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Thor Motor Coach Delano Recall 20V444: Seat Wiring May Damage Side Airbags

NHTSA campaign 20V444, reported July 29, 2020, 463 vehicles potentially affected.

What this recall means for you

Certain 2020 and 2021 Thor Motor Coach motorhomes built on Sprinter Van chassis, equipped with swivel front seats, may have front seat wiring harnesses routed incorrectly. The harnesses could become jammed and damaged inside the swivel seat frames.

If the wiring harness is damaged, the side airbag within the seat may deploy unintentionally, or it may not deploy as designed in a crash, which increases the risk of injury to occupants.

Owners will be notified by Thor. Mercedes-Benz dealers will inspect the wiring harness routing for both front seats and repair it, adding clips or cable ties as needed, at no charge. Contact Thor customer service at 1-877-855-2867 or Mercedes-Benz customer service at 1-877-762-8267, using Thor recall number RC000200. Check your VIN for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V444Thor Motor Coach
Component
AIR BAGS; ELECTRICAL SYSTEM:WIRING; SEATS
Problem
Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Thor Motor Coach Chateau Citation2020
Thor Motor Coach Compass2020
Thor Motor Coach Daybreak20202021
Thor Motor Coach Delano20202021
Thor Motor Coach Four Winds2021
Thor Motor Coach Freedom Elite20202021
Thor Motor Coach Gemini2020
Thor Motor Coach Quantum2021
Thor Motor Coach Redundant Chateau20202021
Thor Motor Coach Redundant Four Winds2020
Thor Motor Coach Redundant Quantum2020
Thor Motor Coach Redundant Synergy2020
Thor Motor Coach Siesta2020
Thor Motor Coach Tiburon20202021