- Component
- ELECTRICAL SYSTEM:WIRING
- Problem
- Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.
- Risk
- A generator that is able to energize the shore power connection may increase the risk of injury.
- Remedy
- Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The generator transfer switch in certain toy hauler travel trailers may have its line (shore cord) and load (power center) wiring reversed. This can allow generator power to energize the shore power connection, which may increase the risk of injury.
If there is no power inside the trailer while the generator is running, stop using the generator until the recall repair has been performed. Keystone will notify owners, and an authorized dealer will run the generator to check power output and correct the wiring as needed, at no charge. You can contact Keystone customer service at 1-866-425-4369 (recall number 20-382), and you can check your vehicle identification number (VIN) for open recalls.
Official recall notice
Affected vehicles
| Keystone Fuzion | 20202021 |
|---|---|
| Keystone Impact | 20202021 |