Home / Latest recalls / 20V419

Thor Motor Coach Chateau Recall 20V419: Battery cable can touch hot exhaust, risking fire

NHTSA campaign 20V419, reported July 20, 2020, 63 vehicles potentially affected.

What this recall means for you

On certain 2021 motorhomes built on the 2020 Ford E-Series chassis, the battery cable may not be properly secured within the chassis rail. As a result, it can contact the exhaust manifold and heat shield.

This contact can increase the risk of a fire in the vehicle. Owners should take this recall seriously and not delay getting the vehicle checked.

The repair is free. Dealers will inspect how the battery cable is routed and, if needed, re-route and properly secure it at no charge. Owners can contact Thor Motor Coach customer service at 1-877-855-2867 (recall number RC000197), and can check their VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V419Thor Motor Coach
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Problem
Thor Motor Coach (TMC) is recalling certain 2021 Daybreak, Four Winds, Quantum, Chateau, and Freedom Elite motorhomes built on the 2020 Ford E-Series chassis. The battery cable may not have been properly secured within the chassis rail, which can cause it to contact the exhaust manifold and heat shield.
Risk
Battery cable contact with the exhaust manifold and heat shield can increase the risk of a fire.
Remedy
TMC will notify owners, and dealers will inspect the routing of the battery cable. If needed the cable will be re-routed and properly secured, free of charge. This recall began September 11, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000197.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Thor Motor Coach Chateau2021
Thor Motor Coach Daybreak2021
Thor Motor Coach Four Winds2021
Thor Motor Coach Freedom Elite2021
Thor Motor Coach Quantum2021