- Component
- AIR BAGS; ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH; SEATS:FRONT ASSEMBLY:POWER ADJUST
- Problem
- Ford Motor Company, Inc. (Ford) is recalling certain 2016-2018 Lincoln MKX and 2019-2020 Nautilus vehicles equipped with 16-way electric tilt seats. The seat cushion frame edge may contact the wire harness when the seat occupant uses the tilt function of the seat, potentially damaging one or more wires within the harness, which can result in either inadvertent deployment of the air bag or nondeployment of the air bag in the event of a crash.
- Risk
- An air bag that deploys inadvertently increases the risk of a crash. An air bag that does not deploy in the event of a crash increases the risk of injury.
- Remedy
- Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at 1-866-436-7332. Ford's number for this recall is 20S37.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some Lincoln MKX and Nautilus vehicles with 16-way power tilt seats have a seat cushion frame edge that can rub against the wire harness when the tilt function is used. This can damage one or more wires, which may cause an airbag to deploy unexpectedly or to fail to deploy in a crash.
An inadvertent airbag deployment increases the risk of a crash, and an airbag that does not deploy during a crash increases the risk of injury. Owners should take this recall seriously even if the vehicle appears to operate normally.
Ford will notify owners. The repair is free at an authorized Lincoln dealer, where protective flocking tape will be applied to the exposed seat frame edge and the wire harness will be inspected and repaired or replaced as needed. Owners can contact Ford/Lincoln customer service at 1-866-436-7332 (Ford recall number 20S37) and can check their VIN for open recalls.
Official recall notice
Affected vehicles
| Lincoln MKX | 201620172018 |
|---|---|
| Lincoln Nautilus | 20192020 |