CarRecallWatch- Component
- ELECTRICAL SYSTEM:SOFTWARE; ELECTRONIC STABILITY CONTROL (ESC)
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.
- Risk
- If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2019-2020 Mercedes-Benz AMG vehicles may have an incorrect version of Electronic Stability Program (ESP) software installed. This can cause the stability control system to react inaccurately to some driving situations.
If the ESP does not respond properly, the risk of a crash increases. Owners should take this recall seriously and have the software checked as soon as possible.
The update is free at an authorized Mercedes-Benz dealer, which will install corrected ESP software. Owners will be notified by Mercedes-Benz USA, and may also contact MBUSA customer service at 1-800-367-6372 (recall number 2020080016). You can also check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle