Home / Latest recalls / 20V389

Kia Soul EV Recall 20V389: Shifting to Park Early Can Damage Parking Mechanism

NHTSA campaign 20V389, reported July 2, 2020, 3,714 vehicles potentially affected.

What this recall means for you

Certain 2015-2016 Kia Soul EVs may have a parking mechanism that becomes damaged if the driver moves the gear shift lever into Park before the vehicle has come to a complete stop. A damaged parking mechanism can allow unintended vehicle movement when the shifter is in Park and the parking brake is not applied.

Unintended vehicle movement can increase the risk of a crash. Kia will notify owners, and authorized dealers will update the electronic control unit software at no charge. Owners can contact Kia customer service at 1-800-333-4542 with questions about this recall, which Kia lists as SC191.

Until the software update is done, wait for the vehicle to come to a complete stop before shifting into Park, and apply the parking brake when parking. Check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V389Kia Motors America
Component
ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Problem
Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.
Risk
Unintended vehicle movement can increase the risk of a crash.
Remedy
Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Kia Soul EV20152016