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Jayco Melbourne Recall 20V388: Brake Hose Can Rub and Leak Fluid, Raising Crash Risk

NHTSA campaign 20V388, reported July 2, 2020, 666 vehicles potentially affected.

What this recall means for you

The rear part of the fender liner on the front axle can contact and chafe the brake hose. Over time this may cause a loss of brake fluid.

Loss of brake fluid can lengthen the distance needed to stop the vehicle, which increases the risk of a crash. Owners should treat this recall seriously and check their vehicle as soon as possible.

The repair is free. Mercedes-Benz Sprinter dealers will inspect and replace the brake hoses and modify the fender liners at no charge. Jayco will also notify owners. You can contact Jayco customer service at 1-800-517-9137, and you should check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V388Jayco, Inc.
Component
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Problem
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Risk
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Entegra Qwest201920202021
Jayco Melbourne201920202021
Jayco Melbourne Prestige201920202021