- Component
- POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- Problem
- Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Porsche 911 Carrera 4S Coupe vehicles. The front axle differential bracket may not have been tightened correctly. If it comes loose, the differential could potentially cause damage to surrounding components.
- Risk
- Components such as the fuel tank or drive shafts may become damaged from the loose differential. Damage to the fuel tank can result in fuel leakage, which in the presence of an ignition source may increase the risk of a fire.
- Remedy
- Porsche will notify owners, and dealers will remove the front axle differential to check the screw threads, and to inspect surrounding components for any consequential damage. Depending on the inspection result, the front axle differential will be reinstalled or replaced using new screw joints torqued to the required specification. All work will be performed free of charge. The recall began August 20, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA8.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The front axle differential bracket may not have been tightened correctly at the factory. If the bracket comes loose, the differential can move and damage nearby parts such as the fuel tank or drive shafts.
Damage to the fuel tank can cause fuel to leak. If leaking fuel reaches an ignition source, it can increase the risk of a fire. Owners should treat this recall seriously and have it addressed promptly.
The repair is free at an authorized Porsche dealer. The dealer will remove the front axle differential, check the screw threads, and inspect surrounding components for damage. The differential will then be reinstalled or replaced with new screw joints torqued to specification. You can contact Porsche customer service at 1-800-767-7243 (Porsche recall number ALA8), and check your VIN for any open recalls.
Official recall notice
Affected vehicles
| Porsche 911 Carrera | 2020 |
|---|