CarRecallWatch- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Problem
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
- Risk
- A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Water can enter through the steering gear box cover, which may cause the electric power steering assist to stop working. Without that assist, steering becomes harder to turn, especially at low speeds, which raises the risk of a crash.
If you own a 2019 or 2020 RAV4, or a 2020 RAV4 Hybrid, check whether your vehicle is included in this recall. Toyota will notify owners, and authorized dealers will replace the power steering gear box at no cost to you. You can also contact Toyota customer service at 1-888-270-9371, referencing recall numbers 20TB11 or 20TA11. You can check your VIN for open recalls at no charge as well.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Toyota RAV4 | 20192020 |
|---|---|
| Toyota RAV4 Hybrid | 2020 |