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Palomino Real-Lite Camper Recall 20V371: Window Glass May Detach and Fall Out While Driving

NHTSA campaign 20V371, reported June 24, 2020, 732 vehicles potentially affected.

What this recall means for you

The adhesive bonding the glass to the metal hinge frame of certain frameless crank-out vent and egress windows may fail. If that happens, the window glass can come loose and fall out.

If a window glass detaches while the vehicle is moving, it could become a projectile, raising the risk of injury or a crash.

An authorized dealer will inspect the windows for proper adhesive bond strength and replace any windows as needed, at no cost to you. Forest River will notify owners. To check whether your vehicle is affected, contact the customer service line for your brand listed in the recall notice, or check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V371Forest River, Inc.
Component
VISIBILITY:GLASS, SIDE/REAR
Problem
Forest River, Inc. (Forest River) is recalling certain 2020 Cedar Creek, Columbus, Flagstaff, Coachmen Apex, Palomino, Rockwood, and Sunseeker recreational vehicles and Palomino soft and hard-side truck campers and Real-Lite Truck Campers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy
Forest River will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 15, 2020. Owners may contact Rockwood & Flagstaff Customer Service at 1-574-642-8943, Cedar Creek Customer Service at 1-260-593-4000, Sunseeker Customer Service at 1-574-206-7600, Coachmen Apex and Apex Nano Customer Service at 1-574-358-0401, Palomino Customer Service at 1-269-432-3246, Columbus Customer Service at 1-574-821-1487 or Lippert Customer Service at 1-574-537-8900.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Palomino Real-Lite Camper2020