- Component
- EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Problem
- Forest River, Inc. (Forest River) is recalling certain 2020-2021 Coachmen Galleria and PRISM, Forest River Forester, Battisti and Sunseeker and Dynamax Isata recreational vehicles built on Sprinter chassis with automatic transmission. The operator's manual does not correctly specify certain conditions under which the automatic parking function ("Auto-P") operates.
- Risk
- If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
- Remedy
- Forest River will notify owners, and Mercedes-Benz dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began June 25, 2020. Owners may contact Forest River customer service at 1-800-348-7440 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online through Mercedes-Benz, free of charge.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The owner's manual for these motorhomes built on Sprinter chassis with automatic transmissions does not correctly describe when the automatic parking function (Auto-P) works. If a driver relies on Auto-P as the manual describes, the vehicle may roll or move when it should be held in place, raising the risk of a crash.
Forest River will notify owners, and Mercedes-Benz dealers will provide a corrected description of the Auto-P function for the operator's manual at no cost. The booklet with the correct information is also available online through Mercedes-Benz, free of charge. Until you have the correct information, do not rely on Auto-P alone to keep the vehicle parked; use the parking brake and shift to park as appropriate.
Owners can contact Forest River customer service at 1-800-348-7440 or Sprinter service at 1-877-762-8267. You can also check your VIN for open recalls.
Official recall notice
Affected vehicles
| Coachmen Galleria | 20202021 |
|---|---|
| Coachmen Prism | 20202021 |
| Dynamax Isata | 20202021 |
| Forest River Battisti | 20202021 |
| Forest River Forester | 20202021 |
| Forest River Sunseeker | 20202021 |