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Airstream Base Camp Recall 20V349: Entry Door Window Can Detach While Trailer Is Moving

NHTSA campaign 20V349, reported June 12, 2020, 732 vehicles potentially affected.

What this recall means for you

The adhesive bond holding the glass of the entry door window to its metal frame may fail. If this happens while the trailer is moving, the glass can separate from the frame and become a projectile, raising the risk of injury or a crash.

Airstream will notify affected owners. Authorized dealers will inspect the windows for proper adhesive bond strength, replace windows as needed, and install updated adhesive strips on all windows. The repair is free of charge. Owners can also check their VIN for open recalls and contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111, extension 7401 or 7411.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V349Airstream, Inc.
Component
VISIBILITY:GLASS, SIDE/REAR
Problem
Airstream, Inc. (Airstream) is recalling certain 2017-2018 Basecamp travel trailers. The adhesive bond between the glass and the metal frame of the entry door window may fail, allowing the glass to separate while the trailer is moving.
Risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy
Airstream will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary and installing updated adhesive strips to all windows, free of charge. This recall began August 3, 2020. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111, extension 7401 or 7411.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Airstream Base Camp20172018