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Mercedes-Benz Metris Recall 20V340: Driveshaft May Loosen, Risking Loss of Drive or Airbag Deployment

NHTSA campaign 20V340, reported June 9, 2020, 12 vehicles potentially affected.

What this recall means for you

A driveshaft on certain vans may not be attached correctly to the intermediate bearing. Over time this can cause excessive wear to the driveshaft joint and strong vibrations.

The wear can damage the driveshaft joint and lead to a loss of drive, which increases the risk of a crash. The vibrations may also cause the frontal airbags to deploy unexpectedly, which increases the risk of injury.

Dealers will inspect the driveshaft and replace it if necessary, at no cost to you. Owners can contact Daimler Vans USA customer service at 1-877-762-8267 and reference recall number VS3DREIGE. You can also check your VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V340Daimler Vans USA, LLC
Component
AIR BAGS; POWER TRAIN:DRIVELINE:DRIVESHAFT
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.
Risk
Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.
Remedy
DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz Metris2019