CarRecallWatch- Component
- VISIBILITY:GLASS, SIDE/REAR
- Problem
- Highland Ridge RV (Highland Ridge) is recalling certain 2020 Ridge, Open Range, and Silverstar recreational trailers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
- Risk
- If the window glass detaches while the trailer is moving it could become a projectile, increasing the risk of a crash.
- Remedy
- Highland RV will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Highland RV customer service at 1-260-768-7771. Highland RV's number for this recall is 9901508.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The adhesive bonding the glass to the metal hinge frame of the frameless crank-out vent and egress windows may fail. If that happens, the glass can come loose and fall out.
If a window glass detaches while the trailer is moving, it could become a projectile, which increases the risk of a crash.
The repair is free. Dealers will inspect the frameless windows for proper adhesive bond strength and replace any windows as needed at no cost to you. Owners will be notified by Highland RV, or you can contact Highland RV customer service at 1-260-768-7771 (recall number 9901508). You can also check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Highland Ridge FW Silverstar | 2020 |
|---|---|
| Highland Ridge TT Mesa Ridge | 2020 |
| Highland Ridge TT Open Range | 2020 |