- Component
- VISIBILITY:GLASS, SIDE/REAR
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2020 Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
- Risk
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- Remedy
- Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The adhesive bond between the glass and the metal hinge frame of certain frameless crank-out vent and egress windows may fail. If that happens, the glass can detach and fall out.
If a window's glass comes loose while the trailer is moving, it could become a projectile, increasing the risk of injury or a crash.
The repair is free. Dealers will inspect the frameless windows for proper adhesive bond strength and replace them as needed. Owners can contact Jayco customer service at 1-800-517-9137 (Jayco recall number 9901508), and should check their VIN for open recalls.
Check whether this recall is open on your vehicle