- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Problem
- Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A component in the door latches can break, making a door difficult to latch or causing the driver or a passenger to think a door is closed when it is not. This affects vehicles that were previously repaired under earlier recalls, where the repair may not have been completed correctly.
A door that is not securely latched could open while the vehicle is in motion, which increases the risk of injury to occupants. Owners will be notified, and the repair is free of charge. Dealers will inspect the latch date codes to confirm whether the earlier repair was done correctly and will replace the side door latches if necessary. Owners can also check their own door latch date codes on a Ford website to see whether their latches are correct.
If you own one of the affected vehicles, contact Ford customer service at 1-866-436-7332 and reference recall 20S30. Owner notification letters were mailed on July 27, 2020. You can also check your VIN for open recalls at an authorized dealer or on the NHTSA website.
Official recall notice
Affected vehicles
| Ford C-Max | 201320142015 |
|---|---|
| Ford Escape | 201320142015 |
| Ford Fiesta | 2011201220132014 |
| Ford Focus | 2012201320142015 |
| Ford Fusion | 20132014 |
| Ford Mustang | 2015 |
| Ford Transit Connect | 201420152016 |
| Lincoln MKC | 2015 |
| Lincoln MKZ | 20132014 |