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Mercedes-Benz GLC 300 Recall 20V328: Rear seatback latch may fail in a crash, raising injury risk

NHTSA campaign 20V328, reported June 5, 2020, 1,352 vehicles potentially affected.

What this recall means for you

The left-rear seatback latch on certain vehicles may not be strong enough to withstand some loads. If cargo strikes the left-rear seatback, the latch may fail, and in a crash this can increase the risk of injury to occupants.

Owners will be notified by Mercedes-Benz USA. Authorized dealers will replace the left-rear seatback latch free of charge. The recall began August 17, 2020. You can contact Mercedes-Benz USA customer service at 1-800-367-6372 with the recall number 2020070004, and you should check your VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V328Mercedes-Benz USA, LLC.
Component
SEATS:MID/REAR ASSEMBLY
Problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450, AMG E63S, GLC300, AMG GLC43, AMG GLC63, AMG GT53, and AMG GT63 vehicles equipped with rear seatbacks that can be electrically unlatched. The left-rear seatback latch may not be strong enough to withstand certain loads. If cargo were to strike the left-rear seatback, the latch may fail.
Risk
In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070004.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz AMG E63S2020
Mercedes-Benz AMG GLC432020
Mercedes-Benz AMG GLC632020
Mercedes-Benz AMG GT532020
Mercedes-Benz AMG GT632020
Mercedes-Benz E 4502020
Mercedes-Benz GLC 3002020